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jybaji collects and uses your information to keep your session running across devices and to process payments through bKash, Nagad, and Rocket. Access to this platform and the rights described here depend on your local law and eligible regions.
When you open an account with us, we collect the information you provide during registration — your name, contact details, and the payment method you choose to link, whether that is bKash, Nagad, or Rocket. We also collect session data automatically: device type, browser identifiers, IP address, and the pages you visit within the platform. This data lets us keep your account accessible across your phone and any other device you use to log in. We do not sell your personal data to third parties. We share it only where necessary to process a transaction — for example, passing a reference number to bKash or Nagad to confirm a wallet transfer — or where we are required to do so under applicable law. Any third-party payment processor we work with handles your data under their own published terms, and we encourage you to review those separately. Data we hold is kept only as long as your account remains active or as required by law. When you close your account, we begin the deletion process for personal records that are no longer needed for legal or audit purposes. If you have questions about what we hold, the contact routes in the Support section below are the right place to start. Availability of these rights depends on your local law and the eligible regions from which you access this platform.
This policy applies to data collected directly through your jybaji account and your activity on this platform. It does not extend to third-party services you reach from here, including external payment apps or linked sites. Understanding the boundary helps you know where to direct questions about your data.
Covers all data collected when you register, log in, or update your account details. This includes your contact information, device identifiers, and session history tied to your profile.
Covers payment references passed to bKash, Nagad, or Rocket to confirm a wallet transfer. We hold the reference and status; the payment app holds its own record under its own policy.
Covers your interaction data on this platform — pages visited, game sessions opened, and support requests submitted. This data is used to maintain your session and improve account continuity.
Does not cover data handled by external apps, payment providers, or linked services once you leave this platform. Those services operate under their own published privacy terms.
You have the right to ask what personal data we hold about you, to request a correction if something is wrong, and to ask us to delete records that are no longer needed. These rights apply subject to your local law and the eligible regions from which you access this platform. To review the data tied to your account, log in and open the account settings page — your registered contact details and linked payment method are visible there. If you spot an error, you can update most fields directly. For records you cannot edit yourself, or if you want to raise a deletion request, reach out through the support routes listed in the section below. We will confirm receipt and let you know the next step. Do not send sensitive account credentials over email; use the secure in-platform message route where available.
Log in and open account settings to see the contact details and payment method we hold. Most fields can be updated directly from that page without contacting support.
If a field cannot be edited in settings, submit a correction request through the support contact route. Describe the field and the correct value; we will confirm the change.
For questions about what we hold beyond your visible account data, contact us through the published support route. State your registered contact detail so we can locate your record.
To request deletion of your account data, contact support with your account reference. We will process the request in line with applicable law and confirm when it is complete.
If you have a question about this privacy policy, want to know what data we hold, or need to raise a correction or deletion request, use the contact routes below. We do not publish operating hours or response time commitments here; use the route that matches your query and we will follow up through the same channel.
Open the support section inside your logged-in account to send a message directly. This is the most secure route for account-specific data questions.
Send your policy query to the support address published in the platform's contact page. Include your registered contact detail so we can locate your record.
The help centre linked from the platform footer covers common policy questions. Check there first — many data and account queries are answered without needing to contact us directly.
We apply standard security measures to the data we hold, including encrypted connections for account login and payment references passed to bKash, Nagad, or Rocket. Your session stays active across devices through a secure token tied to your account, not stored as plain text. We review data retention regularly and remove records that are no longer needed for account or legal purposes.
Account login and payment reference transfers use encrypted connections. This applies whether you access the platform on mobile or desktop, and covers the data passed to wallet services like bKash and Nagad.
We use session cookies to keep you logged in across pages and to remember your device. You can clear these through your browser settings; doing so will end your current session and require you to log in again.
We keep your account data while your account is active and for the period required by applicable law after closure. Records no longer needed for legal or audit purposes are deleted as part of our regular review cycle.
When this policy changes in a material way, we will note the update in the platform. The current version is always available on this page. To ask about a specific change, use the support contact route listed above.
These questions cover what we collect, how we use it, and what you can do about it. If your question is not here, the support contact routes above are the right next step.
We collect the contact details you enter during registration, your device and session identifiers, and the payment method reference you link — such as a bKash or Nagad wallet number. We also log your activity on the platform to maintain your session.
We share data only where needed to process a transaction — for example, passing a reference to bKash or Nagad to confirm a transfer — or where required by law. We do not sell your personal data. Third-party payment processors operate under their own published terms.
Log in and open account settings to view your registered contact details and linked payment method. For data not visible in settings, contact us through the in-platform support route with your account reference and we will respond with the details we hold.
Yes. Submit a deletion request through the support contact route with your account reference. We will process it in line with applicable law — some records may be retained for the legally required period before deletion is complete.
Access to this platform and the rights described in this policy depend on your local law and eligible regions. If you are accessing from a region where the platform is not available, this policy may not apply in full. Check your local regulations before proceeding.
Use the in-platform support message route or the email contact published on the platform's contact page. Describe the concern and include your registered contact detail. We will confirm receipt and follow up through the same channel.